Information & News

Help Counterfeit software?
Many of the Microsoft products are distributed by Microsoft as part of their `Home Use Program` (HUP) or Enterprise software, these are then often resold by individuals. Have a read of this and know how to identify dubious downloads, before you buy!
New Forgotten your Password?
If you have forgotten your MS Windows 7, 8 or 10 account password we can reset it. If you have forgotten your email password and it was stored in your computer, we can find it.
New Upgrading to Windows 10
You still might be able to upgrade to MS Windows 10 - ask us first, if you are considering this.
New Issues & problems
Some of the issues that we have found, may be due to: corrupt upgrades, corrupt hardware or incompatibility.
New Ease of use
MS Windows 10 seems to be a very popular operating system (when it works correctly).
New Alternative choices
There are other alleged companies that will offer remote access - please remember, if you didn't arrange it, then it will not be genuine!!
 

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Microsoft Windows 10 Support

  • Help

    MS Windows 10 1709 'Fall Update'

    Information: MS Windows 10 1709 - What is it?
  • The MS Windows 10 Fall Update is described here with details of the apparent improvements over the previous version of MS Windows 10 - make up your own mind.

  • Help

    MS Windows 10 1709 update problems

    Information: MS Windows 10 1709 (October 2017) update problems. The MS Windows 10 Fall Update is causing some major issues to `a small number` of users - and there is no fix yet (but, according to Microsoft the `fix` will be released in a few weeks. The current 1709 update may or may not be offered as a regular update or it might be offered as an update you may wish to try. So far, we have seen mixed results - most have had no problems, but some are having problems updating from 1703 to 1709.

  • Microsoft Windows 10 free updates have ended - but, it still might be possible!

    MS Windows 10 has been updated again and that previous versions of MS Windows are being automatically updated against some users wishes. It might be advisable to turn off `Windows Update` service until this issue is rectified - but, that is your choice.

  • Help

    Counterfeit MS Windows 10 & Office 2016

    It is becoming more and more apparent that FAKE or COUNTERFEIT Microsoft software (downloads and some on discs) of mainly Microsoft Windows 10 and Microsoft Office 2016 are being sold via EBay and other major online companies (through 3rd party sellers). We have seen both being offered at very low prices - it will be you who lose out (not them)! If you buy from them, they will take your money and the product may only last a few weeks to a few months. Often it is being taken from genuine companies and is supposed to be used for its employees, but is then being sold to anyone - the software is not supposed to be used in this manner and is rarely downloaded via the Microsoft channels, but sometimes it is - Software piracy is illegal!
  • If you take your computer into a shop for a repair and notice a very inexpensive and new installation of Microsoft Office on your computer when your next see it - ask questions and don't just accept it as a favour or a way of keeping you as a customer. Software theft is still theft!

  • Help

    MS Windows 10 update problems

    Information: MS Windows 10 Anniversary update problems. Apparently the MS Windows 10 Anniversary Update was causing some major issues to `a small number` of users - and there is a fix, other than possibly reverting to a previous operating system - please read the link above.
  • Microsoft Windows 10 free updates have ended. Microsoft Windows updates!

    There have been reports that apparently MS Windows 10 has been updated again and that previous versions of MS Windows are being automatically updated against some users wishes.

    • Help

      MS Windows 10 and MS Office

      New MS Windows 10 & MS Office information for November 2016: Another MS Windows 10 update came out in November 2016 - this one apparent fixed MS Office problems. There is also another list of fixes here too. There are an array of issues/fixes listed, there are even lists for previous MS operating systems.

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      MS Windows 10 - missing Group Policy Client Service Failed The Logon In Windows 10.

      When The above issue has now been seen on a number of occasions and it can either have been caused by: a virus, a corrupt update or a corrupt Registry, there may well be other reasons as well.

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      Black or blank screen

      We have seen this fault on a number of occasions too. Here is a link to the Microsoft support page.

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      Printers & wireless devices

      It has been noticed that suddenly printers and wireless Internet connection, have on occasion stopped working. We have seen these faults on a number of occasions and they are listed on the Microsoft support page. Here is a link to the Microsoft support page.

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      MS Windows 10 further issues and Compatibility

      As we find further issues with MS Windows 10 (any version) or reported problems, we shall endeavour to post them on this page for your information.